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TERMS OF SERVICE
*Age Requirements: You must be 21 years of age or older to purchase alcoholic beverages. By placing an order with broVo Spirits for includes alcoholic beverages, you verify that you and the order recipients are at least 21 years of age. When the order is delivered, the order recipient must sign an age verification receipt stating that they are at least 21 years of age and present valid identification as proof of age.
*Out-Of-State Customers: Please be sure to select our out-of-state pricing when selecting your products.
*Shipping Locations and Regulations: Shipping alcohol is expensive. BROVO Spirits does not add a markup to the shipping price. It’s expensive, because the shipper is required by law to get a signature for alcohol from the receiver in order to ensure that there is no underage consumption. BROVO Spirits ships via FedEx Ground. Orders will typically be processed and scheduled for shipment within 3 business days of receipt. If you need expedited shipping, please call 206-496-2614 for assistance. BROVO Spirits is able to ship spirits ordered online only to those states which allow it. We apologize but the following states cannot receive shipments: AL, AR, DE, KY, MS, ND, OK, PA, RI, SD, UT. To place an order for shipment to Alaska or Hawaii, please call 206-496-2614. We are not able to ship spirits outside the United States.
If you have any questions about shipping, please contact us at webstore@brovospirits.com or call 206-496-2614.
REFUND POLICY
At BROVO Spirits, we stand behind our products and want you to be happy with your purchase. We’ll always do our best to take care of customers, so please contact us if you have any questions, comments, or issues. Call us at 206-496-2614 or send an email to webstore@brovospirits.com if you would like to request a refund or exchange. We can then take the necessary steps to resolve the situation.
To return your product, mail it to:
ATTN: Returns
BROVO Spirits
18808 142nd Ave NE
Woodinville, WA 98072
*We recommend using a shipping service with tracking ability or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
We will notify you by email when we receive your returned item. Then your refund will be processed and a credit will be applied to your credit card or original method of payment. In instances of exchanges, we are happy to replace items if they are damaged. If our inventory is out of stock for the item you wish to replace, we will offer a substitute item or refund, whichever you choose.